@font-face{font-family:"Playfair Display";font-weight:700;font-display:swap;src:url(/static/fonts/playfair-700.woff2) format("woff2")}
@font-face{font-family:Montserrat;font-weight:400;font-display:swap;src:url(/static/fonts/montserrat-400.woff2) format("woff2")}
@font-face{font-family:Montserrat;font-weight:500;font-display:swap;src:url(/static/fonts/montserrat-500.woff2) format("woff2")}
@font-face{font-family:Montserrat;font-weight:600;font-display:swap;src:url(/static/fonts/montserrat-600.woff2) format("woff2")}

:root{
  --navy:#015384;--navy-deep:#00344b;--copper:#bf7433;--copper-deep:#9a5a23;--cream:#f7f3ee;
  --bg:#f4f1ec;--card:#fff;--line:#e4dfd7;--text:#1f2428;--muted:#6e7680;--accent:var(--navy);--accent-soft:#e7eff5;
  --hover:#faf8f5;--input:#fff;--pill:#eeeae4;--internal:#fdf6e7;--internal-line:#efd6a3;--rowan:#e9f0f6;--rowan-line:#b8cfe0;
  --err-bg:#fbe7e7;--err-text:#8a1c1c;--user-msg:#e7eff5;--shadow:0 1px 2px rgba(0,52,75,.06),0 4px 14px rgba(0,52,75,.05);
  --urgent:#c0262d;--high:var(--copper);--normal:var(--navy);--low:#7a8590;--ok:#1f7a4d;--focus:#3b82f6;
  --r:10px;--sp1:4px;--sp2:8px;--sp3:12px;--sp4:16px;--sp5:24px;--sp6:32px}
[data-theme=dark]{--bg:#0e1418;--card:#151d23;--line:#25313a;--text:#e7e9ec;--muted:#8e9aa6;--accent:#63a6dc;--accent-soft:#16283a;
  --hover:#1a242b;--input:#0e1418;--pill:#233038;--internal:#2a2413;--internal-line:#6b5420;--rowan:#132436;--rowan-line:#2c4a68;
  --err-bg:#3a1a1a;--err-text:#ffb4b4;--user-msg:#1b2d40;--shadow:0 1px 2px rgba(0,0,0,.4),0 6px 18px rgba(0,0,0,.35);
  --low:#8e9aa6;--ok:#3ccf7a;--high:#e6924a;--urgent:#e5484d;--normal:#63a6dc;--cream:#151d23}
@media (prefers-color-scheme:dark){:root:not([data-theme=light]){--bg:#0e1418;--card:#151d23;--line:#25313a;--text:#e7e9ec;--muted:#8e9aa6;--accent:#63a6dc;--accent-soft:#16283a;
  --hover:#1a242b;--input:#0e1418;--pill:#233038;--internal:#2a2413;--internal-line:#6b5420;--rowan:#132436;--rowan-line:#2c4a68;
  --err-bg:#3a1a1a;--err-text:#ffb4b4;--user-msg:#1b2d40;--shadow:0 1px 2px rgba(0,0,0,.4),0 6px 18px rgba(0,0,0,.35);
  --low:#8e9aa6;--ok:#3ccf7a;--high:#e6924a;--urgent:#e5484d;--normal:#63a6dc;--cream:#151d23}}

*{box-sizing:border-box}html{color-scheme:light dark;scroll-behavior:smooth}
body{margin:0;font:14px/1.5 Montserrat,system-ui,-apple-system,Segoe UI,Roboto,sans-serif;background:var(--bg);color:var(--text);-webkit-font-smoothing:antialiased}
a{color:var(--accent);text-decoration:none}a:hover{text-decoration:underline}
:focus-visible{outline:2px solid var(--focus);outline-offset:2px;border-radius:4px}

/* ---------- shell ---------- */
header.top{position:sticky;top:0;z-index:50;display:flex;align-items:center;gap:var(--sp5);padding:0 var(--sp5);height:56px;background:var(--navy-deep);color:#fff;box-shadow:0 1px 0 rgba(255,255,255,.06),0 2px 10px rgba(0,0,0,.18)}
.brand{display:flex;align-items:center;gap:10px;color:#fff;font-family:"Playfair Display",Georgia,serif;font-weight:700;font-size:18px;letter-spacing:.01em}
.brand:hover{text-decoration:none}.brand .mark{height:26px;padding:0 8px;border-radius:6px;background:var(--copper);display:grid;place-items:center;font:700 11.5px/1 Montserrat;letter-spacing:.12em;color:#fff}
.brand small{font:500 11px Montserrat;color:rgba(255,255,255,.6);letter-spacing:.08em;text-transform:uppercase;margin-left:2px}
nav.main{display:flex;gap:2px}nav.main a{color:rgba(255,255,255,.78);padding:6px 10px;border-radius:6px;font-weight:500;font-size:13px}
nav.main a:hover{background:rgba(255,255,255,.08);color:#fff;text-decoration:none}nav.main a.on{background:rgba(255,255,255,.14);color:#fff}
.right{margin-left:auto;display:flex;gap:10px;align-items:center}
.right .muted{color:rgba(255,255,255,.65)}.right button.link{color:rgba(255,255,255,.85)}
.gsearch{display:inline-flex;align-items:center;gap:8px;width:260px;height:32px;padding:0 10px;background:rgba(255,255,255,.1);border:1px solid rgba(255,255,255,.14);color:rgba(255,255,255,.55);border-radius:8px;font-weight:500;font-size:13px;cursor:pointer;text-align:left}
.gsearch:hover{background:rgba(255,255,255,.16);color:rgba(255,255,255,.85);filter:none}.gsearch .ic{font-size:17px;line-height:1;color:rgba(255,255,255,.6)}.gsearch .ph{flex:1}
.gsearch kbd{font:500 10px Montserrat;color:rgba(255,255,255,.5);background:none;border:1px solid rgba(255,255,255,.25);border-bottom-width:1px;border-radius:4px;padding:0 5px}
button.theme{position:relative;width:34px;height:34px;padding:0;border-radius:9px;background:transparent;border:1px solid rgba(255,255,255,.16);color:rgba(255,255,255,.75);display:grid;place-items:center;cursor:pointer;transition:background .18s,color .18s,border-color .18s}
button.theme:hover{background:rgba(255,255,255,.12);color:#fff;border-color:rgba(255,255,255,.3);filter:none}
button.theme:active{transform:scale(.94)}
button.theme svg{grid-area:1/1;width:17px;height:17px;transition:opacity .22s ease,transform .3s cubic-bezier(.34,1.2,.64,1)}
button.theme .sun{opacity:1;transform:rotate(0) scale(1)}
button.theme .moon{opacity:0;transform:rotate(-90deg) scale(.5)}
html.is-dark button.theme .sun{opacity:0;transform:rotate(90deg) scale(.5)}
html.is-dark button.theme .moon{opacity:1;transform:rotate(0) scale(1)}
.avatar{display:inline-grid;place-items:center;width:28px;height:28px;border-radius:50%;background:var(--accent-soft);color:var(--accent);font-weight:600;font-size:11px;flex:none;letter-spacing:.02em}
.avatar.lg{width:36px;height:36px;font-size:13px}.avatar.ai{background:var(--copper);color:#fff}.avatar.staff{background:var(--navy);color:#fff}

main{max-width:1240px;margin:var(--sp5) auto;padding:0 var(--sp5)}
h1{font-family:"Playfair Display",Georgia,serif;font-size:26px;font-weight:700;margin:0 0 var(--sp4);letter-spacing:-.01em;display:flex;align-items:center;gap:10px;flex-wrap:wrap}
h1 .count{font:500 13px Montserrat;color:var(--muted);background:var(--pill);padding:2px 9px;border-radius:999px}
h2{font-size:11px;margin:0 0 var(--sp3);color:var(--muted);text-transform:uppercase;letter-spacing:.1em;font-weight:600}
.card{background:var(--card);border:1px solid var(--line);border-radius:var(--r);padding:var(--sp4);margin-bottom:var(--sp4);box-shadow:var(--shadow)}
.card.flush{padding:0;overflow:hidden}.card.flush table{margin:0}.card.flush h2{padding:var(--sp3) var(--sp4) 0}
.grid{display:grid;gap:var(--sp4)}.g2{grid-template-columns:1fr 1fr}.g3{grid-template-columns:repeat(3,1fr)}.g4{grid-template-columns:repeat(4,1fr)}
.side{grid-template-columns:minmax(0,1fr) 340px;align-items:start}body[data-page=ticket] .side>div:last-child{position:sticky;top:72px;max-height:calc(100vh - 88px);overflow:auto;scrollbar-width:none;padding-right:2px}
.stat{text-align:left;padding:var(--sp4) var(--sp4)}.stat .n{font-family:"Playfair Display",serif;font-size:34px;font-weight:700;line-height:1;margin-bottom:6px}.stat .l{color:var(--muted);font-size:12px;font-weight:500;text-transform:uppercase;letter-spacing:.06em}
a.card.stat{display:block;color:var(--text);position:relative}a.card.stat:hover{text-decoration:none;border-color:var(--accent);transform:translateY(-1px)}a.card.stat:after{content:"→";position:absolute;right:14px;top:14px;color:var(--muted);opacity:0;transition:.15s}a.card.stat:hover:after{opacity:1}
.stat.warn .n{color:var(--urgent)}.stat.soon .n{color:var(--high)}

/* ---------- tables ---------- */
table{width:100%;border-collapse:collapse}th,td{text-align:left;padding:10px 12px;border-bottom:1px solid var(--line);vertical-align:middle}
th{font-size:11px;color:var(--muted);text-transform:uppercase;letter-spacing:.08em;font-weight:600;background:var(--hover)}
tr:last-child td{border-bottom:0}tbody tr{transition:background .1s}tbody tr:hover td{background:var(--hover)}
tr.rowlink{cursor:pointer}tr.rowlink.kb td{background:var(--accent-soft)}tr.rowlink td .subj{font-weight:500;color:var(--text)}
td .sub{font-size:12px;color:var(--muted);margin-top:2px}.who{display:flex;align-items:center;gap:8px}
.muted{color:var(--muted)}.small{font-size:12px}.mono{font-family:ui-monospace,Menlo,monospace;font-size:12px}
.num{font-family:ui-monospace,Menlo,monospace;font-size:12px;color:var(--muted);font-weight:500}
.chip{display:inline-flex;align-items:center;gap:4px;padding:2px 8px;border-radius:6px;font-size:11px;font-weight:500;background:var(--pill);color:var(--text);white-space:nowrap}
.chip.breach{background:var(--err-bg);color:var(--err-text)}.chip.soon{background:#fdf1e4;color:#8a4a12}[data-theme=dark] .chip.soon{background:#3a2a14;color:#f2b476}
.badge{display:inline-block;padding:2px 9px;border-radius:999px;font-size:10.5px;font-weight:600;text-transform:uppercase;letter-spacing:.05em;color:#fff;line-height:1.6}
.p-urgent{background:var(--urgent)}.p-high{background:var(--high)}.p-normal{background:var(--normal)}.p-low{background:var(--low)}
.s-new{background:#7c3aed}.s-open{background:var(--normal)}.s-pending{background:#b45309}.s-resolved{background:var(--ok)}.s-closed{background:#475569}
.r-admin{background:#7c3aed}.r-agent{background:var(--accent)}.r-requester{background:var(--muted)}.badge.b-ok{background:var(--ok)}.badge.b-none{background:var(--muted)}
.breach{color:var(--urgent);font-weight:600}.soon{color:var(--high);font-weight:600}
.dot{display:inline-block;width:7px;height:7px;border-radius:50%;background:var(--accent);margin-right:6px;vertical-align:middle}

/* ---------- forms ---------- */
input,select,textarea,button{font:inherit}
input[type=text],input[type=email],input[type=password],input[type=number],select,textarea{width:100%;padding:8px 10px;border:1px solid var(--line);border-radius:8px;background:var(--input);color:var(--text);transition:border .12s,box-shadow .12s}
input:focus,select:focus,textarea:focus{outline:none;border-color:var(--accent);box-shadow:0 0 0 3px var(--accent-soft)}
textarea{min-height:120px;resize:vertical;line-height:1.5}label{display:block;font-size:11.5px;color:var(--muted);margin:10px 0 4px;font-weight:600;letter-spacing:.03em;text-transform:uppercase}
button,.btn{background:var(--accent);color:#fff;border:0;border-radius:8px;padding:8px 14px;cursor:pointer;font-weight:600;font-size:13px;transition:filter .12s,transform .05s;display:inline-flex;align-items:center;gap:6px}
button:hover,.btn:hover{filter:brightness(1.08);text-decoration:none}button:active{transform:translateY(1px)}button:disabled{opacity:.55;cursor:default}
button.primary,.btn.primary{background:var(--copper)}button.secondary{background:var(--card);color:var(--text);border:1px solid var(--line);font-weight:500}button.secondary:hover{background:var(--hover);filter:none}
button.link{background:none;color:var(--accent);padding:0;font-weight:500}button.link:hover{text-decoration:underline;filter:none}button.danger{background:var(--urgent)}
button.sm{padding:5px 10px;font-size:12px}kbd{font:500 10.5px Montserrat;background:var(--pill);border:1px solid var(--line);border-bottom-width:2px;border-radius:4px;padding:1px 5px;color:var(--muted)}
.row{display:flex;gap:10px;align-items:end;flex-wrap:wrap}.row>*{flex:1}.row .auto{flex:0 0 auto}
.filters{position:sticky;top:64px;z-index:20;display:grid;grid-template-columns:minmax(220px,1.4fr) minmax(150px,1fr) minmax(150px,1fr) auto;gap:12px 16px;align-items:end}
.filters .wide{grid-column:1/-1;display:flex;gap:24px;flex-wrap:wrap;align-items:flex-start}
.filters .wide>div{min-width:0}.filters .bubbles{padding:2px 0}
.filters .auto{display:flex;gap:10px;align-items:center;justify-self:start}
@media (max-width:860px){.filters{grid-template-columns:1fr 1fr}.filters>*:first-child{grid-column:1/-1}}
.bubbles{display:flex;flex-wrap:wrap;gap:6px;margin:2px 0}.bub{cursor:pointer;margin:0}.bub input{position:absolute;opacity:0;width:0;height:0}
.bub .badge{opacity:.4;filter:saturate(.5);border:2px solid transparent;transition:opacity .12s,transform .08s}.bub:hover .badge{opacity:.85}
.bub input:checked+.badge{opacity:1;filter:none;border-color:var(--text);box-shadow:0 0 0 2px var(--card)}.bub input:focus-visible+.badge{outline:2px solid var(--focus);outline-offset:2px}
.tabs{display:flex;gap:4px;border-bottom:1px solid var(--line);margin-bottom:var(--sp4);overflow-x:auto;scrollbar-width:none}
.tabs a{padding:8px 12px;color:var(--muted);font-weight:500;border-bottom:2px solid transparent;margin-bottom:-1px;white-space:nowrap;display:flex;gap:6px;align-items:center}
.tabs a:hover{color:var(--text);text-decoration:none}.tabs a.on{color:var(--accent);border-color:var(--accent)}.tabs a .n{font-size:11px;background:var(--pill);border-radius:999px;padding:0 7px;color:var(--muted)}
.tabs a.on .n{background:var(--accent-soft);color:var(--accent)}

/* ---------- thread ---------- */
.thread{display:flex;flex-direction:column;gap:var(--sp3)}
.comment{display:grid;grid-template-columns:36px 1fr;gap:12px;border:1px solid var(--line);border-radius:var(--r);padding:14px;background:var(--card);box-shadow:var(--shadow)}
.comment.internal{background:var(--internal);border-color:var(--internal-line)}.comment.rowan{background:var(--rowan);border-color:var(--rowan-line)}
.comment .meta{font-size:12px;color:var(--muted);margin-bottom:6px;display:flex;gap:6px;align-items:center;flex-wrap:wrap}.comment .meta b{color:var(--text);font-weight:600}
.comment .body{white-space:pre-wrap;line-height:1.55}.comment.requester{border-left:3px solid var(--copper)}
.pill{display:inline-block;background:var(--pill);border-radius:5px;padding:1px 7px;font-size:10.5px;font-weight:600;letter-spacing:.03em;text-transform:uppercase;color:var(--muted)}
.pill.ai{background:var(--copper);color:#fff}.pill.ok{background:var(--ok);color:#fff}
.att a{display:inline-flex;align-items:center;gap:4px;margin:6px 8px 0 0;font-size:12px;padding:3px 9px;border:1px solid var(--line);border-radius:6px;background:var(--card);color:var(--text)}
.composer{border-color:var(--navy);border-width:1px 1px 1px 3px}.composer textarea{min-height:110px}.composer .bar{display:flex;gap:8px;align-items:center;flex-wrap:wrap;margin-top:10px}
.composer .bar .spacer{flex:1}.seg{display:inline-flex;border:1px solid var(--line);border-radius:8px;overflow:hidden}.seg label{margin:0;padding:6px 12px;font:500 12px Montserrat;text-transform:none;letter-spacing:0;cursor:pointer;color:var(--muted)}
.seg input{display:none}.seg input:checked+span{background:var(--accent);color:#fff}.seg span{display:block;padding:6px 12px;font-size:12px;font-weight:500}.seg label{padding:0}
.triage{display:grid;gap:8px}.triage .h{font-weight:600}.triage ol{margin:0;padding-left:20px}.triage .draft{background:var(--card);border:1px dashed var(--line);border-radius:8px;padding:10px;white-space:pre-wrap;font-size:13px}
.triage .draft .actions{margin-top:8px}
.sidecard dl{display:grid;grid-template-columns:auto 1fr;gap:6px 12px;margin:0;font-size:13px}.sidecard dt{color:var(--muted);font-size:11px;text-transform:uppercase;letter-spacing:.06em;font-weight:600;padding-top:2px}.sidecard dd{margin:0}
details.hist summary{cursor:pointer;color:var(--muted);font-size:12px;font-weight:600;text-transform:uppercase;letter-spacing:.08em;list-style:none;padding:4px 0}details.hist summary:before{content:"▸ ";display:inline-block;transition:.12s}details.hist[open] summary:before{transform:rotate(90deg)}

/* ---------- misc ---------- */
.err{background:var(--err-bg);color:var(--err-text);padding:10px 14px;border-radius:8px;margin-bottom:12px;font-weight:500}
.login{max-width:400px;margin:70px auto}.login h1{justify-content:center;font-size:30px}.login .mark{margin:0 auto 14px;width:56px;height:56px;border-radius:14px;font-size:24px}
.empty{text-align:center;padding:var(--sp5) var(--sp4);color:var(--muted)}.empty .big{font-size:36px;margin-bottom:8px}.empty a{font-weight:600}
ul.plain{list-style:none;padding:0;margin:0}ul.plain li{padding:8px 0;border-bottom:1px solid var(--line)}ul.plain li:last-child{border-bottom:0}
.kbres{border:1px solid var(--line);border-radius:8px;max-height:220px;overflow:auto;margin-top:6px;display:none;background:var(--card)}
.kbres div{padding:8px 10px;cursor:pointer;border-bottom:1px solid var(--line)}.kbres div:hover{background:var(--accent-soft)}
table.users td{vertical-align:middle}input.inline{max-width:220px;padding:5px 8px}tr.inactive td{opacity:.55}
.chatlog{max-height:340px;overflow:auto;border:1px solid var(--line);border-radius:8px;padding:8px;background:var(--hover);margin-bottom:8px;min-height:60px}
.msg{white-space:pre-wrap;padding:8px 10px;border-radius:10px;margin-bottom:6px;font-size:13px;line-height:1.5}.msg.user{background:var(--user-msg);margin-left:24px}.msg.assistant{background:var(--card);border:1px solid var(--line);margin-right:24px}
code{background:var(--pill);padding:1px 5px;border-radius:4px;font-size:12px}details summary{list-style:none}
.toast{position:fixed;bottom:18px;right:20px;z-index:100;background:var(--navy-deep);color:#fff;padding:10px 16px;border-radius:10px;box-shadow:var(--shadow);font-size:13px;font-weight:500;opacity:0;transform:translateY(8px);transition:.18s;pointer-events:none}
.toast.show{opacity:1;transform:none}.toast.err{background:var(--urgent)}
.pal{position:fixed;inset:0;background:rgba(0,20,35,.45);z-index:200;display:none;align-items:flex-start;justify-content:center;padding-top:12vh;backdrop-filter:blur(2px)}
.pal.open{display:flex}.pal .box{width:min(640px,92vw);background:var(--card);border:1px solid var(--line);border-radius:14px;box-shadow:0 20px 60px rgba(0,0,0,.35);overflow:hidden}
.pal input{border:0;border-bottom:1px solid var(--line);border-radius:0;padding:16px 18px;font-size:16px;background:var(--card)}.pal input:focus{box-shadow:none}
.pal .res{max-height:50vh;overflow:auto}.pal .res div{padding:10px 18px;cursor:pointer;display:flex;gap:10px;align-items:center;border-bottom:1px solid var(--line)}
.pal .res div.on,.pal .res div:hover{background:var(--accent-soft)}.pal .res .k{font-size:11px;color:var(--muted);margin-left:auto;text-transform:uppercase;letter-spacing:.06em}
.pal .hint{padding:8px 18px;font-size:11px;color:var(--muted);display:flex;gap:14px;background:var(--hover)}
.help{position:fixed;inset:0;background:rgba(0,20,35,.45);z-index:200;display:none;align-items:center;justify-content:center}.help.open{display:flex}
.help .box{background:var(--card);border-radius:14px;padding:24px 28px;width:min(560px,92vw);box-shadow:0 20px 60px rgba(0,0,0,.35)}
.help dl{display:grid;grid-template-columns:auto 1fr;gap:8px 18px;margin:0}.help dt{text-align:right}.help dd{margin:0;color:var(--muted)}
.skel{background:linear-gradient(90deg,var(--pill) 25%,var(--hover) 50%,var(--pill) 75%);background-size:200% 100%;animation:sk 1.2s infinite;border-radius:6px;height:14px}
@keyframes sk{to{background-position:-200% 0}}
.spark{height:56px;width:100%}.legend{display:flex;gap:14px;font-size:12px;color:var(--muted)}.legend i{display:inline-block;width:10px;height:10px;border-radius:2px;margin-right:5px;vertical-align:-1px}
.load{display:grid;gap:6px}.load .bar{display:grid;grid-template-columns:120px 1fr 40px;align-items:center;gap:10px;font-size:13px}.load .bar .t{height:8px;background:var(--pill);border-radius:4px;overflow:hidden}.load .bar .t i{display:block;height:100%;background:var(--accent)}

@media (max-width:900px){.side,.g2,.g3,.g4{grid-template-columns:1fr}.gsearch{width:160px}nav.main{gap:0}nav.main a{padding:6px 7px;font-size:12px}main{padding:0 var(--sp3)}
  .filters{position:static}header.top{gap:12px;padding:0 12px}.brand small{display:none}th.opt,td.opt{display:none}.composer{position:static}}
@media print{header.top,.composer,.filters,#rowanpanel,.toast,button{display:none!important}body{background:#fff}.card{box-shadow:none;break-inside:avoid}main{max-width:none;margin:0}}

/* smooth theme cross-fade: only while html.theme-anim is set (added on toggle, removed after) */
html.theme-anim,html.theme-anim *,html.theme-anim *::before,html.theme-anim *::after{transition:background-color .45s ease,color .45s ease,border-color .45s ease,box-shadow .45s ease,fill .45s ease,stroke .45s ease!important}
html.theme-anim button.theme .knob{transition:transform .28s cubic-bezier(.34,1.3,.64,1),box-shadow .45s,background .45s,color .45s!important}

/* ============================================================
   AFFORDANCE LAYER — one consistent language for "you can click this"
   Rules: pointer cursor + visible hover + pressed state + focus ring.
   Non-interactive lookalikes (status badges, chips, avatars) opt OUT.
   ============================================================ */

/* 1. Cursor: everything actionable, nothing else */
a[href],button:not(:disabled),summary,label.bub,select,input[type=checkbox],input[type=radio],
tr.rowlink,.att a,.kbres div,.pal .res div,code.copy,[role=button]:not([aria-disabled=true]){cursor:pointer}
button:disabled,[aria-disabled=true]{cursor:not-allowed}
.badge:not(.bub .badge),.chip:not(.chip-action),.pill,.avatar,.num,.count{cursor:default}

/* 2. Focus: same ring everywhere, keyboard only */
a:focus-visible,button:focus-visible,summary:focus-visible,select:focus-visible,
input:focus-visible,textarea:focus-visible,tr.rowlink:focus-visible,.att a:focus-visible{
  outline:2px solid var(--focus);outline-offset:2px;border-radius:6px}

/* 3. Rows: accent edge + chevron on hover/keyboard, so the whole row reads as a target */
tbody tr.rowlink{position:relative;transition:background .12s,box-shadow .12s}
tbody tr.rowlink:hover td,tbody tr.rowlink.kb td{background:var(--accent-soft)}
tbody tr.rowlink:hover td:first-child,tbody tr.rowlink.kb td:first-child{box-shadow:inset 3px 0 0 var(--accent)}
tbody tr.rowlink td:last-child{position:relative;padding-right:26px}
tbody tr.rowlink td:last-child::after{content:"›";position:absolute;right:10px;top:50%;transform:translateY(-50%) translateX(-4px);
  color:var(--accent);font-size:17px;line-height:1;opacity:0;transition:opacity .12s,transform .12s}
tbody tr.rowlink:hover td:last-child::after,tbody tr.rowlink.kb td:last-child::after{opacity:1;transform:translateY(-50%)}
tbody tr.rowlink:active td{background:var(--pill)}
tbody tr.rowlink .subj{text-decoration:underline;text-decoration-color:transparent;text-underline-offset:2px;transition:text-decoration-color .12s}
tbody tr.rowlink:hover .subj{text-decoration-color:currentColor}
/* non-clickable tables (admin forms) keep a plain reading highlight */
tbody tr:not(.rowlink):hover td{background:var(--hover)}

/* 4. Cards that are links */
a.card{display:block;color:inherit;transition:border-color .15s,transform .1s,box-shadow .15s}
a.card:hover{text-decoration:none;border-color:var(--accent);box-shadow:0 2px 4px rgba(0,52,75,.08),0 8px 20px rgba(0,52,75,.08)}
a.card:active{transform:translateY(1px)}

/* 5. Buttons: pressed + hover lift, disabled clearly dead */
button:not(:disabled):not(.link):not(.theme):not(.gsearch):hover{filter:brightness(1.08)}
button:not(:disabled):active{transform:translateY(1px)}
button:disabled{opacity:.5;filter:grayscale(.3)}
button.link:hover{text-decoration:underline}

/* 6. Tabs + nav: background on hover so they're obviously targets */
.tabs a{border-radius:6px 6px 0 0;min-height:38px}
.tabs a:hover{background:var(--hover);color:var(--text)}
.tabs a:active{background:var(--pill)}

/* 7. Choice chips (status/priority bubbles): lift on hover, press down on click */
.bub .badge{transition:opacity .12s,transform .08s,box-shadow .12s}
.bub:hover .badge{transform:translateY(-1px);box-shadow:0 2px 6px rgba(0,0,0,.18)}
.bub:active .badge{transform:translateY(0)}
.bub input:checked+.badge{cursor:default}

/* 8. Attachments / KB rows / palette rows */
.att a:hover{border-color:var(--accent);color:var(--accent);text-decoration:none;background:var(--accent-soft)}
.att a:active{transform:translateY(1px)}
.kbres div:hover,.pal .res div:hover{background:var(--accent-soft)}
.kbres div::after{content:"+";float:right;color:var(--accent);opacity:0;transition:opacity .12s}
.kbres div:hover::after{opacity:1}

/* 9. Disclosure (details/summary): chevron + hover colour */
details>summary{display:flex;align-items:center;gap:6px;padding:4px 0;border-radius:6px;transition:color .12s}
details>summary::before{content:"›";display:inline-block;transition:transform .15s;color:var(--muted);font-size:16px;line-height:1}
details[open]>summary::before{transform:rotate(90deg)}
details>summary:hover{color:var(--accent)}
details.hist>summary::before{content:"›"}

/* 10. Click-to-copy code chips */
code.copy{position:relative;padding-right:22px;border:1px dashed var(--line);transition:border-color .12s,background .12s}
code.copy::after{content:"⧉";position:absolute;right:6px;top:50%;transform:translateY(-50%);opacity:.45;font-size:11px}
code.copy:hover{border-color:var(--accent);border-style:solid;background:var(--accent-soft)}
code.copy:hover::after{opacity:1;color:var(--accent)}
code.copy.done::after{content:"✓";color:var(--ok);opacity:1}

/* 11. Inline-editable fields (admin users): show they accept input */
input.inline{border-color:transparent;background:transparent;transition:border-color .12s,background .12s}
input.inline:hover{border-color:var(--line);background:var(--input)}
input.inline:focus{border-color:var(--accent);background:var(--input)}

/* 12. Touch targets */
nav.main a,.tabs a,button,.btn{min-height:32px}
@media (pointer:coarse){button,.btn,nav.main a,.tabs a,.bub .badge{min-height:40px;display:inline-flex;align-items:center}}

.livefield{position:relative}.livefield input{padding-right:30px}
.livefield .spin{position:absolute;right:10px;top:50%;width:13px;height:13px;margin-top:-6.5px;border:2px solid var(--line);border-top-color:var(--accent);border-radius:50%;opacity:0;transition:opacity .15s}
.livefield .spin.on{opacity:1;animation:spin .6s linear infinite}
@keyframes spin{to{transform:rotate(360deg)}}
#results{transition:opacity .12s}

/* ---- modals (replace prompt/confirm) ---- */
.modal{position:fixed;inset:0;background:rgba(0,20,35,.45);backdrop-filter:blur(2px);z-index:200;display:none;align-items:center;justify-content:center;padding:20px}
.modal.open{display:flex;animation:fade .15s ease}
@keyframes fade{from{opacity:0}to{opacity:1}}
.modal .box{background:var(--card);border:1px solid var(--line);border-radius:14px;padding:22px 24px;width:min(460px,100%);box-shadow:0 20px 60px rgba(0,0,0,.35);animation:pop .18s cubic-bezier(.34,1.2,.64,1)}
@keyframes pop{from{transform:translateY(8px) scale(.98);opacity:.6}to{transform:none;opacity:1}}
.modal .box h2{font-size:16px;text-transform:none;letter-spacing:0;color:var(--text);margin-bottom:6px}
.modal-actions{display:flex;gap:10px;justify-content:flex-end;margin-top:18px}

/* ---- admin tables: actions read as buttons, rows breathe ---- */
table.users td{padding:12px}
table.users .actions{display:flex;gap:8px;align-items:center;flex-wrap:wrap}
button.sm{padding:5px 11px;font-size:12px;border-radius:7px}
button.secondary.danger-ghost{color:var(--urgent);border-color:var(--line)}
button.secondary.danger-ghost:hover{background:var(--err-bg);border-color:var(--urgent);color:var(--err-text)}
tr.urow:hover td{background:var(--hover)}
input.inline.tiny{font-size:11px;margin-top:4px;max-width:270px;padding:3px 7px}
details.adduser{padding:14px 16px}
details.adduser>summary{font-size:14px;color:var(--text)}
details.adduser>summary:hover{color:var(--accent)}

/* ---- user edit page ---- */
.crumb{margin-bottom:12px}.crumb a{color:var(--muted);font-size:13px}.crumb a:hover{color:var(--accent)}
.uhead{display:flex;justify-content:space-between;align-items:center;gap:20px;flex-wrap:wrap}
.avatar.lg{width:48px;height:48px;font-size:16px;flex:0 0 48px}
.ustats{display:flex;gap:10px;flex-wrap:wrap}
.ustat{display:flex;flex-direction:column;align-items:center;justify-content:center;min-width:84px;padding:8px 12px;border:1px solid var(--line);border-radius:10px;background:var(--pill);color:inherit}
.ustat b{font-size:19px;font-family:var(--display)}.ustat span{font-size:11px;color:var(--muted);text-transform:uppercase;letter-spacing:.04em}
a.ustat:hover{border-color:var(--accent);background:var(--accent-soft);text-decoration:none}
.stack{display:flex;flex-direction:column;gap:16px}
.formbar{display:flex;gap:10px;align-items:center;margin-top:18px;padding-top:14px;border-top:1px solid var(--line)}
.pwform{margin-top:6px}
.danger-zone{border-color:var(--urgent)}
.danger-zone>summary{color:var(--urgent)}
.card.note{border-left:3px solid var(--accent)}
input:disabled{background:var(--pill);color:var(--muted);cursor:not-allowed}
td.actioncell{text-align:right;white-space:nowrap;vertical-align:middle}
.btn{display:inline-flex;align-items:center;gap:6px;padding:7px 14px;border-radius:8px;font-weight:600;font-size:13px;cursor:pointer;border:1px solid transparent}
.btn.secondary{background:var(--card);color:var(--text);border-color:var(--line)}
.btn.secondary:hover{background:var(--hover);text-decoration:none;border-color:var(--accent);color:var(--accent)}
.btn.sm{padding:5px 11px;font-size:12px}

/* Users table: fixed columns so a long community email can't push the action
   column outside the card — that overflow is what clipped the row separators. */
.card.flush{overflow-x:auto}
table.users{width:100%;table-layout:fixed}
table.users th:nth-child(2),table.users td:nth-child(2){width:110px}
table.users th:nth-child(3),table.users td:nth-child(3){width:158px}
table.users th:nth-child(4),table.users td:nth-child(4){width:122px}
table.users th:nth-child(5),table.users td:nth-child(5){width:102px}
table.users th:last-child,table.users td.actioncell{width:88px;padding-right:16px}
table.users td:first-child .who>div{min-width:0}
table.users td:first-child .subj,table.users td:first-child .small{overflow:hidden;text-overflow:ellipsis;white-space:nowrap;display:block;max-width:100%}
table.users td:first-child .pill{max-width:100%;overflow:hidden;text-overflow:ellipsis;vertical-align:bottom}
tbody tr.rowlink:has(td.actioncell) td:last-child::after{content:none}
tbody tr.rowlink:has(td.actioncell) td:last-child{padding-right:16px}
table.users tbody tr:last-child td{border-bottom:0}

/* ---- user menu ---- */
.usermenu{position:relative}
.avatarbtn{background:none;border:0;padding:0;cursor:pointer;border-radius:50%;line-height:0}
.avatarbtn:focus-visible{outline:2px solid var(--focus);outline-offset:2px}
.usermenu .menu{position:absolute;right:0;top:calc(100% + 8px);min-width:240px;background:var(--card);border:1px solid var(--line);
  border-radius:12px;box-shadow:0 14px 40px rgba(0,0,0,.22);padding:6px;display:none;z-index:120}
.usermenu.open .menu{display:block;animation:pop .14s ease}
.usermenu .mhead{padding:10px 12px 8px;border-bottom:1px solid var(--line);margin-bottom:6px;display:flex;flex-direction:column;gap:2px}
.usermenu .menu a,.usermenu .menu .mitem{display:block;width:100%;text-align:left;padding:9px 12px;border-radius:8px;font-size:13px;
  color:var(--text);background:none;border:0;cursor:pointer;font-weight:500}
.usermenu .menu a:hover,.usermenu .menu .mitem:hover{background:var(--hover);text-decoration:none;color:var(--accent)}
.usermenu .menu form{margin:0}

/* ---- notification settings ---- */
label.switchrow{display:flex;gap:12px;align-items:flex-start;padding:12px;border:1px solid var(--line);border-radius:10px;margin-bottom:10px;cursor:pointer;transition:border-color .12s,background .12s}
label.switchrow:hover{border-color:var(--accent);background:var(--accent-soft)}
label.switchrow input{margin-top:2px;width:17px;height:17px;accent-color:var(--copper);flex:0 0 auto}
label.switchrow span{display:flex;flex-direction:column;gap:2px}
label.switchrow small{color:var(--muted);font-size:12px;line-height:1.45}
.prefs{transition:opacity .18s}
.prefs.dim{opacity:.4;pointer-events:none}
ol.setup{margin:8px 0 0 18px;font-size:13px;line-height:1.85}
ol.setup li{margin-bottom:8px}
ol.setup code{display:inline-block;margin-top:2px}
/* labels inside switch rows are prose, not field labels */
label.switchrow span,label.switchrow b,label.switchrow small{text-transform:none;letter-spacing:0}
label.switchrow b{font-size:13.5px;font-weight:600;color:var(--text)}
label.switchrow>span{font-size:13.5px;font-weight:600;color:var(--text)}
label.switchrow small{font-weight:400;color:var(--muted);font-size:12px}